We’re Hiring!

Who We Are:  

At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them.   

Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment.   

Growing from a dorm room start-up in 2012, JonnyPops mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day.  

Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company’s success. Join our team and help us make “A Better Pop, for a Better World!”  

Job Summary 

The Front Desk Coordinator is the first point of contact for visitors and employees; the ideal candidate will provide exceptional customer service while efficiently managing front desk operations. The responsibilities include ensuring the office is organized and operating efficiently, while also streamlining processes to enhance productivity for all employees. Additionally, you will play a key role in supporting essential business functions, including Operations. JonnyPops is a rapidly growing business, and successful candidates will enjoy a fast-paced environment with an ability to make an  

impact each and every day.  

Essential Duties and Responsibilities 

• Greet visitors and assist them while ensuring compliance with the visitor policy when entering the manufacturing facility.  

• Oversee front desk operations, including answering and directing phone calls, emails, and inquiries, as well as managing scheduling and providing administrative support  

• Sort the incoming mail, distribute and scan as needed.  

• Prepare outgoing mail, include certified mail as needed.  

• Provide support for various office tasks and employee events as needed, including sending birthday cards to all employees in the manufacturing facility.  

• Maintain office supplies, stock the fridge and coffee station with beverages, coffee cups, k-cups, maintain beverages, snacks and kitchen supplies for the office.  

• Ensure the reception area and office spaces are clean and organized for all employees, in coordination with the facility janitor.  

• Publish weekly updates to RedZone – the Company’s connected workforce solution - utilizing power point and gaining insight from across the team.  

• Manage and maintain office access cards for employees  

• Enhance the employee experience through daily interactions. Spanish-speaking ability is desired.  

• Review and become familiar with the employee handbook and facility policies.  

• Support on-site production staff meetings, including on the off-shifts as needed  

• Partner with Office Manager and cross-functional employees as needed to support engagement programs to foster a positive workplace experience  

• Other duties as assigned  

Key Skills and Values 

• Must be well-organized with high attention to detail and accuracy  

• Excellent communication skills-in person, on the telephone and in writing  

• An attitude and commitment to JonnyPops kindness and community values   

• Adaptable, resilient, flexible, fast-paced/sense of urgency.  

• Ability to recognize when a matter needs attention, take responsibility and prioritize tasks  

• Extroverted and enjoys engaging with many people  

• Maintain a high level of professional standards (honesty, integrity, professional appearance and demeanor, dependability, and conflict resolution)  

• Spanish language speaking skills strongly preferred    

• Competency in MS Excel, MS Word, Outlook is a plus 

Physical Demands and Work Environment     

Physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel objects, tools or controls; talk and hear, and reach with hands or arms. The employee is frequently required to climb or balance, and stoop, kneel, crouch, or crawl. The employee occasionally lifts and/or moves up to 30 lbs. Works comfortably in a variable temperature environment. While performing the duties of this job, the employee regularly works on a manufacturing plant floor.    

Food Safety Responsibilities 

• Ensure all food safety protocols and GMPs are met while executing tasks relevant to role.  

• Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external and internal stakeholders.  

Minimum Qualifications 

• Work from the office 5 days a week during the hours of 8:00 am – 1:00pm, or 12:00 pm – 5:00 pm including flexing schedule as needed for off-shift support  

• Lifting requirements up to 30 lbs   

• Willing to travel to all offices across the Metro area.  

• Connection to Elk River community and/or local residence strongly preferred.  

• Fluency in Spanish is preferred.  

• Proficiency in Learning Management Systems (LMS), RedZone, MS Office Suite, and other training tools.  

• Ability to assess training needs, evaluate program effectiveness, and make improvements based on feedback and performance data.  

• In-depth understanding of food manufacturing processes, equipment safety, and regulatory compliance.  

• Detail-oriented with a focus on accuracy, safety, and compliance.  

• Strong problem-solving skills, with the ability to adapt training content to meet evolving operational needs.  

• Ability to work independently and as part of a team to achieve training goals.  

Food Safety Responsibilities  

• Ensure all food safety protocols and GMPs are met while executing tasks relevant to role. 

• Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external and internal stakeholders. 

Work Environment 

• Primarily on-site within a corporate office.  

• May require occasional travel for external training or meetings.  

• Ability to work in environments that may include exposure to noise, machinery, and temperature variations.  

JonnyPops offers a competitive benefits package which includes the following:

• Medical/Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• FSA
• DCFSA
• Life & AD&D Insurance
• Short & Long Term Disability
• FTO/PTO
• EAP Programs
• Paid Holidays
• Employee Referral Program
• Sick & Safe Leave
• 401k
• Company Sponsored Meal Plan

* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.