Logistics Coordinator
Who We Are
At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them.
Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment.
Growing from a dorm room start-up in 2012, JonnyPops mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day.
Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company’s success. Join our team and help us make “A Better Pop, for a Better World!”
Job Summary
The Logistics Coordinator oversees the transportation of our products from one location to another, such as from our manufacturing facility to warehouses or warehouses to customers. To do so, they will arrange product pickups and deliveries with transportation companies to meet the needs of our internal teams and customers.
Daily responsibilities will incuse processing orders and managing the cycle of order fulfilment from order receipt to order delivery. The Logistics Coordinator is responsible for making sure products are processed through the delivery and warehouse system efficiently and safely. The Logistics Coordinator collaborates with internal operations teams, external vendors, and customers to achieve efficient supply chain outcomes such as on-time delivery, high case fill rates, high accuracy rates, and supply chain cost management.
Essential Duties and Responsibilities
Strategic Planning and Management: Develop and implement strategies for logistics, warehousing, transportation, and customer service operations.
Supporting migration/process improvement efforts migrating from a manual tendering process to TMS/systems solutions
Order Cycle Coordination: Direct, optimize, and coordinate the full order cycle to ensure efficiency and customer satisfaction.
Issue Resolution: Proactively resolve problems or complaints as they arise, ensuring minimal disruption to operations.
Performance Targets: Meet established targets for cost, productivity, accuracy, and timeliness.
Data Analysis: Maintain metrics and analyze performance data to identify areas for improvement and implement necessary changes.
Regulatory Compliance: Ensure compliance with laws, regulations, and ISO requirements in all logistics operations.
Technology Utilization: Leverage logistics IT systems to streamline and optimize procedures.
Communication: Collaborate effectively with logistics partners, internal stakeholders, and customers to achieve profitable business outcomes and mutual satisfaction.
Customer Service: Provide exceptional customer service, addressing and resolving issues promptly.
Reporting: Prepare accurate reports for operations and sales teams, facilitating informed decision-making.
Food Safety Responsibilities
Traceability Support:
Assist in ensuring finished product traceability through the following:
- Maintaining cold chain specifications is critical in this role to ensure product arrives to customers in spec
Review warehouse shipping documents for accuracy.
Monitor finished goods inventory levels and manage shipment processing and delivery timelines.
Maintain an inventory catalog, including offsite storage.
Plan and coordinate the transportation of materials and the timely flow of customer orders.
Track shipments according to customer requirements, keeping detailed records of warehouse stock and executed orders.
Analyze late orders, mis-shipments, and delivery performance.
Minimum Qualifications
High School Diploma or equivalent; further education is a plus.
Minimum of 2 years of experience in logistics, supply chain, or customer service environments.
Minimum of 1 year experience in frozen order logistics
Experience in the food manufacturing sector is preferred.
Proven experience in logistics management or related fields.
Excellent verbal and written communication skills.
Strong troubleshooting abilities to resolve exceptions efficiently.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ERP systems such as Netsuite or Oracle.
Outstanding problem-solving and organizational skills with a keen attention to detail.
Ability to work independently and manage multiple projects with agility.
Strong prioritization skills and the ability to meet deadlines consistently
Expected Pay Range
Hired candidates may be eligible to receive additional compensation in the form on bonuses and/or commissions.
65,000-75,000
Benefits
JonnyPops offers a competitive benefits package which includes the following:
Medical/Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
DCFSA
Life & AD&D Insurance
Short & Long Term Disability
FTO/PTO
EAP Programs
Paid Holidays
Employee Referral Program
Sick & Safe Leave
401k
JonnyPops offers a competitive benefits package which includes the following:
Medical/Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
DCFSA
Life & AD&D Insurance
Short & Long Term Disability
FTO/PTO
EAP Programs
Paid Holidays
Employee Referral Program
Sick & Safe Leave
401k
Company Sponsored Meal Plan
* Hired candidates may be eligible to receive additional compensation in the form on bonuses and/or commissions.